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  • Sofluffy, Super Game Master 3 days ago
    Remorse! Polish your armors and sharpen your swords! 1 vs 1 battle is about to begin. Event is starting at 9:10 ST!
  • flyinglemmings, Donation Admin 4 days ago
    Thank you to all that have completed the survey! If you haven't done so yet, help us out! https://surveyhero.com/c/7524eed
  • Cyph3r, Owner 5 days ago
    Please give us your honest feedback regarding your experience here: https://surveyhero.com/c/7524eed
  • Bjergsen, Senior Game Masters 6 days ago
    Are you a dedicated, willing individual with a desire to help and support the community? Apply for GM today! https://goo.gl/qFGGAR
  • Blanc, Super Game Master 6 days ago
    Redemption! The Eternal creatures have gathered together and are preparing for battle. Help me attack them while unprepared at @18:00 ST!

    Dear Eternal Community,

    The results of the survey has been reviewed, a senior meeting took place and things will change. All senior staff was in attendance and know how the community feels.

    Your concerns have been met with open ears, be they scathing, critical or even praise. It is clear, many of you have issues with the way staff conducts itself. The status que is no more, the decay that ran rampant will be mended; we as a Staff, as a team, will work together to usher in a new era of transparency, professionalism and quality.

    Eternal-WoW Staff, will be changing and will be working on these key issues below.
    • Professionalism
    • Speed
    • Quality
    • Work Ethic
    • Attentiveness
    • Accountability
    • Transparency
    • Patience

    We as a whole, wish to thank you for taking your time to answer the survey. I also would like to assure you, that if you see Staff members, abusing, being unprofessional and just rude; it will be dealt with, with speed and without bias. Don't be afraid to report anyone, including Admins. Your reports will be looked at objectively and taken seriously.

    Thank you for reading,
    Community Manager Diethylamidex
6

    Dear Eternal Community,

    The administrative team and the GM Team have come to a conclusion that some existing bans are no longer appropriate given the duration and severity of the infraction.

    We firmly believe that most of our community have a genuine desire to both enjoy playing on our servers and making our server an excellent environment for others to play in.

    Eternal-WoW Staff will begin unbanning accounts for infractions. For players that wish to expedite their unban process, I encourage you to submit a ban appeal. If your ban reason and duration falls under the bans we are hoping to lift, it will be unbanned in a timely fashion.

    Every infinite ban that fall under this category (up to December 2016) will be unbanned and given a fresh start.
    • Speed/fly/teleport/faction hacking
    • Staff Impersonation
    • Damage/Health Hacking
    • Bug abuse
    • Honour Farming / Wintrading (without gear removal or alt)

    Ban reasons that are NOT included:
    • Advertising
    • Billing related bans
    • Account sharing / trading / selling (Account Recovery)
    • Other exceptional cases deemed detrimental to the public if unbanned

    Keep in mind that the GM Team and in some cases, Administrative team, have the final say in whether a ban should be lifted. However, it does not hurt to try!

    Let your friends know that previously rejected ban appeals now have an high chance of an unban! Should you have further questions, please feel free to post a reply or ask us on Discord. Our staff will not discuss account information on the public forums.

    Kind regards,
    Eternal-WoW Staff
9
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